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Thank you for your interest in the Shift Szn event. Please review the following refund policy regarding Pre-Order ticket purchases.

By purchasing this ticket, you are agreeing to this refund policy in its entirety:


All ticket sales are final. No refunds will be issued after checkout unless the event is unlikely canceled.


​If the event is canceled, you will automatically receive a full refund using your original payment method. This is the only situation in which a refund will be provided.


​If you choose not to attend, we allow the option to transfer your ticket to someone else. To do this, please manage the transfer yourself and email us the new attendee's information at This ensures that the original buyer can recover their cost, the new buyer benefits from the pre-order price, and we avoid empty seats at the event.


​For questions, assistance with ticket transfers, or any other inquiries, please contact us at We are here to help and ensure your experience with us is smooth and satisfactory.

To contact our customer service department, please email: